8 Best Travel Agencies in Kitchener [2024]

Travel Agencies in Kitchener, ON

Kitchener is a city located in the province of Ontario, Canada, and like many other urban centers, it likely has several travel agencies catering to the needs of both local residents and tourists.

Travel agencies serve as intermediaries between travelers and various travel suppliers, such as airlines, hotels, tour operators, and car rental companies. Here are some top 8 travel agencies in Kitchener:

Top 8 Travel Agencies in Kitchener, Ontario

  1. Off The Map Adventures Ltd
  2. Northstar Travel & Associates
  3. Oh Travel Inc
  4. Expedia Cruises
  5. Frederick Travel Waterloo
  6. Transat Travel
  7. Bullas Travel Inc
  8. Maritime Travel

Best Travel Agencies in Kitchener 2024

1. Off The Map Adventures Ltd

The vision behind Off The Map Adventures is to encourage people to step away from their daily routines and immerse themselves in the beauty of nature. The company aims to reconnect individuals with the great outdoors through carefully crafted outdoor adventures, fostering a sense of appreciation and stewardship for the environment.

Services: Travel agency, Days travel, Travel experiences

Website: https://offthemap.ca/

Address: 675 Queen St S Suite 210, Kitchener, ON N2N 1A1

Contact Number: +1 800-867-2890

Operating Hours: 9:00 AM – 5:30 PM


  • Professional Staff


  • Appointment issues

Customer Reviews

I have traveled to many destinations with Off The Map Adventures. Great company to travel with. Focuses on unique local experiences and fun bunch to travel with.

Anas Rana

I had a wonderful experience in Peru with my whole family. Everything was on time and met my needs right when I requested it. The sights were incredible! From seeing green monkeys and sea lions to hiking the Inca trail and feeding Alpacas, there is so much to see and do on these trips. Would highly recommend it, can’t wait to travel again soon!

Yusuf Rana

2. Northstar Travel & Associates

Northstar Travel Group aims to provide business executives with thought-provoking information, significant solutions, and engaging experiences that will spark change in the travel, meetings, and hospitality industries.

Travel, in Northstar Travel Group’s opinion, broadens the perspective on mankind by introducing fresh perspectives, locales, and experiences from throughout the globe.

Services: All-inclusive resort, books travel, camping trip, car rental, class travel, concierge services, cruise vacation, culinary experience, cycling tours, wildlife safari, etc.

Website: https://www.northstartravel.ca/

Address: 678 Belmont Ave W #201, Kitchener, ON N2M 1N6

Contact Number: (519) 886-9111

Operating Hours: 9:00 AM – 5 PM


  • Expert and Knowledge about their work
  • Assistance with complexities


  • Potential Bias

Customer Reviews

It was our first experience with someone other than the flight center and we were very impressed. We will be back the next time!

Carol Jackson

We recently returned from a Mediterranean Cruise. It was amazing. Ashlie White was our Travel Associate. She went over and above to facilitate all of our questions. Thank you so much for the peace of mind you gave us.

Mary S

3. Oh Travel Inc

Welcome to Oh Travel Inc, your premier travel agency located in the heart of Kitchener, Ontario. Whether you’re seeking a relaxing beach vacation, an adventurous expedition, or a culturally enriching experience, they are here to turn your dreams into reality.

With their dedication to exceptional service and a wealth of travel expertise, Oh Travel Inc stands as your gateway to unforgettable journeys.

Service: Air travel, all-inclusive vacation, booking airline tickets, booking airplane, tickets, business class flights, cruise packages, luxury accommodations, travel plan, trip planning, weekend getaways

Website: https://ohtravel.ca/

Address: 871 Victoria St N, Kitchener, ON N2B 3S4

Contact Number: (519) 571-2888

Operating Hours: 10:00 AM- 5:30 PM


  • Time-saving
  • Emergency support


  • Lack of local insights

Customer Reviews

Friendly employees, the best offer and it is not a problem for them to offer more options if you ask for it. Highest grade!!!

Jelena Sokic

Book my trip to Europe and I must say the experience from beginning to the end was top-notch. Very friendly and pleasant. Would definitely recommend it to friends and family.

Smikx Vule

4. Expedia Cruises

Expedia Cruises in Kitchener likely provided a wide range of cruise options to suit different preferences and budgets. They have offered cruises to popular destinations in the Caribbean, Mediterranean, Alaska, Europe, and other parts of the world.

Whether customers were looking for a family-friendly cruise, a luxury cruise experience, or an adventure-packed expedition cruise, Expedia Cruises in Kitchener would have aimed to cater to diverse interests.

Services: Carnival cruise lines, cruise consultant, cruise vacation, Disney cruise, insurance plan, land vacations, luxury cruises, rail tours, river cruises, search cruises, shore excursions, vacation packages

Website: www.expediacruises.com

Address: 500 Fairway Rd S #10, Kitchener, ON N2C 1X3

Contact Number: +1 866-799-3499

Operating Hours: 9:00 AM – 5 PM


  • Knowledge about group traveling


  • Online booking inconveniences

Customer Reviews

Kaitlyn and April, they were really helpful booking air tickets for me and my dad. Very knowledgeable and great customer service. They charge $84 for each ticket, but it is reasonable.

Loannis Bantis

I have used Expedia Cruises for over 8 cruises in the past few years. Their customer service is excellent and they are all very knowledgeable. They get you the best rates and deals out there. I would never use any other agency.

Wayne Wilton

5. Frederick Travel Waterloo

Personalized service delivered with professionalism. The team is highly educated, experienced specialists are inspired by their own love of travel and commitment to providing top-notch service.

They have been dedicated to the finest standards in the travel business for more than 24 years and have built dynamic connections with all of their customers and travel partners. Their clients are the most valuable asset.

Service: Air transport, business travel, Canada travel, corporate meetings, cycling tour, dream vacation, eco-tours, family trips, home services, and hotel programs.

Website: https://www.fredericktravelwaterloo.com/

Address: 180 Northfield Dr. W Unit #4, Waterloo, ON N2L 0C7, Canada

Contact Number: +1 519-745-1860

Operating Hours: 9:00 AM – 5:00 PM


  • Good Communication


  • Expensive services

Customer Reviews

Highly recommend, I have used Frederick / Ana for personal and business travel and I am glad to have found such a helpful agent. Great job Ana.

Coach John

I plan all my travel through Frederick Travel. The trips are wonderful and everything is planned exceptionally well.

Greta Welsh

6. Transat Travel

Transat Travel in Kitchener likely provides a comprehensive array of travel solutions, such as flight bookings, vacation packages, hotel accommodations, car rentals, cruise reservations, travel insurance, and more.

With the assistance of knowledgeable travel agents, Transat Travel aims to make travel planning and arrangements a seamless and enjoyable experience for its clients.

Services: Assistance services, beach vacations, business travel, coach tours, concierge services, cruise trip, destination wedding specialists, destination weddings & honeymoons, escorted tours, fishing trips, group travel, hotel accommodation, luxury cruises, luxury travel, ocean cruises.

Website: www.transattravel.com

Address: 2960 Kingsway Dr, Kitchener, ON N2C 1X1, Canada

Contact Number: +1 519-893-4310

Operating Hours: 10:00 AM – 6:00 PM


  • Affordable fees


  • Limited personalization

Customer Reviews

Great place to book your vacation Claudia is the girl to go to she was very helpful and got me a great deal!! Will definitely be going back there!

Hank Zeitz

Love Transat! Claudia is amazing! She helped so much with planning our destination wedding! Any time we had questions or concerns, she was there for us, day or night, regardless if she was in the office! Definitely will be going through her for all our vacations! Definitely recommend!

-Alison Bunt

7. Bullas Travel Inc

Bullas Travel Inc, located in the vibrant city of Kitchener, is a renowned travel agency dedicated to providing exceptional travel experiences for its clients.

With years of expertise in the travel industry, Bullas Travel has built a reputation for personalized service attention to detail, and a wide range of travel options to suit various preferences and budgets.

Whether you seek a relaxing getaway, an adventurous expedition, or a culturally enriching journey, Bullas Travel has the expertise and resources to cater to your needs.

Service: Boat tours, group tours, hotel transfers, shore excursions, specialized travel, travel consultants, vacation plans, laundry service, full-service travel agency

Website: www.bullastravel.com

Address: 209 Frederick St, Kitchener, ON N2H 2M7, Canada

Contact Number: +1 519-578-7740

Operating Hours: 10:00 AM – 4:30 PM


  • Provides good security guarantee


  • Lengthy procedure

Customer Reviews

I use Bullas for my company Trip Incentive travel for my group. I am very pleased with the prices and the service!

Tracey Johnston

8. Maritime Travel

Maritime Travel is a well-established and reputable travel agency located in Kitchener, Ontario. This agency has been a go-to destination for individuals and families seeking exceptional travel experiences.

Known for its personalized service and expertise in the travel industry, Maritime Travel has earned the trust and loyalty of countless clients.

Service: Adventure travel, air charters, all-inclusive vacations, business travel, Canadian travel, coach tour, cruise vacation, emergency assistance, Disney cruise, coach tour, history tours, independent travel, internet service, luxury cruises.

Website: www.maritimetravel.com

Address: Highland Hills Mall, 875 Highland Rd W, Kitchener, ON N2N 2Y2, Canada

Contact Number: +1 519-745-3233

Opening Hours: 9:00 AM – 5:00 PM


  • Plan principles of tourist attraction


  • Bit uptight attitude

Customer Reviews

This place is the best and they really go over and beyond for you !! I would highly recommend this travel agency! They are all amazing our travel agent is Barbra ♡ couldn’t ask for better !! Like I said if anyone wants an amazing vacation go here to plan it! Thank you

Dylan Handy

Great place for all travel needs, tickets, cruises, and all.

Ercan Albak

How to choose the best Travel Agencies in Kitchener?

Choosing the best travel agency in Kitchener in 2023 requires some research and consideration to ensure a smooth and enjoyable travel experience. Here are some essential steps to help you make the right decision:

Check online reviews and ratings: Start by looking up travel agencies in Kitchener on review platforms and travel websites. Read through the experiences of other travelers to get an idea of the agency’s reputation and the quality of its services.

Ask for recommendations: Seek recommendations from friends, family, or colleagues who have recently traveled through a travel agency. Personal referrals can be valuable in finding reliable ad trustworthy agencies.

Verify accreditation and certifications: Ensure that the travel agency is accredited and recognized by relevant travel associations or organizations. This can give you confidence in their professionalism and adherence to industry standards.

Consider Specialization: Some travel agencies specialize in certain types of travel, such as adventure tours, luxury travel, or family vacations. Choose an agency that aligns with your specific travel preferences and needs.

Check the range of services offered: A good travel agency should provide a comprehensive range of services, including flight bookings, hotel reservations, tour packages, travel insurance, and visa assistance, among others. Make sure they can meet all your travel requirements.

How much does it cost to get a Travel Agency in Kitchener?

A travel agency will often just charge you a little fee, and occasionally they won’t charge you anything at all. They receive commission payments from hotels and distributors for a large portion of their income. Ask whether there are any costs before choosing to book using a travel agent.


They travel agencies charge a fee?

Yes, some travel agents do charge a cost for creating an itinerary, but the majority will credit that amount back to you if you choose to book the trip with them. Before using a travel agency, make sure you are aware of all possible expenses and do not be afraid to haggle.

How much does a travel agent make in Ontario?

The average salary for Travel Agent is $44,063 per year in Toronto, ON.

What benefits do travel agents get?

Travel agents can obtain discounts on lodging, transportation, cruises, and excursions in addition to making a living and assisting customers in planning trips and holidays. While most travel agents work for travel agencies, others decide to go it alone or start their own company.